Terms and Conditions

Booking Conditions

We have three booking options for our Multi-Day Adventures: Complete Booking, Book with 30% and 5+ Person Booking with 30%.

Privacy and Data

Plugins, Website, Products and Cart policies.

PayPal Policies

We use PayPal to process our online sales for your Safety and Protection. When you pay with PayPal, you don’t expose your financial information to us.

Terms and Conditions

Other terms and conditions are stated in this section.

Booking Conditions

The following payment booking options are offered:

  1. Complete booking: This option considers the payment of the full price of the Tour. 30% of this payment is non-refundable. 
  2. Book with 30%: This option considers an initial non-refundable payment of approximately 30% of the full Tour price. The remaining 70% payment will be agreed upon by you and BMQ Travel, but in no case will be paid later than 30 days before the initial travel date.
  3. 5+ Person Booking: This option is exclusive for groups of more than five people. By booking this option you acknowledge that you will be participating in the same Tour by BMQ Travel with more than 5 people. This option considers an initial non-refundable payment of approximately 30% of the discounted Tour price for groups of more than 5 people. The remaining 70% payment will be agreed upon by you and BMQ Travel, but in no case will be paid later than 30 days before the initial travel date. Surcharges may be applied if you book this option and your group is of less than 5 people.

If full payment is not received by the applicable due date, BMQ Travel may, at its sole discretion, change the rate payable for the booking, or treat the booking as cancelled and retain the deposit paid on booking as a cancellation fee. 

If a booking is made less than 30 days before the initial Tour date, then the remaining amount amount must be paid 15 days before the initial Tour date. 

If a booking is made less than 15 days before the initial Tour date, the total price of the Tour should be paid at the time of booking. 

“Day Activities”: For these activities, the following booking conditions apply:

  1. If a booking is made less than 30 days before the initial Tour date, then the remaining amount amount must be paid seven days before the initial Tour date. 
  2. If a booking is made less than seven days before the initial Tour date, the total price of the Tour should be paid at the time of booking.

You may cancel your booking by notifying BMQ Travel. 

The following cancellation fees apply: 

(a) Cancellation received 30 days before the initial Tour date: the 30% deposit will be held for you by BMQ Travel so you can use it in any further booking with BMQ Travel. If more than 30% of the total Tour price was paid, then the difference from the total payment received by BMQ Travel and the 30% deposit will be refunded.

(b) Cancellation received 30-15 days before the initial Tour date: BMQ Travel will retain 50% of the total Tour price. 30% of the total retained payment will be held for you by BMQ Travel so you can use it in any further booking with BMQ Travel.

(c) Cancellation received less than 15 days before the initial Tour date: BMQ Travel will retain 100% of the total Tour price. 30% of the total retained payment will be held for you by BMQ Travel so you can use it in any further booking with BMQ Travel.

PRIVACY & DATA

Our plugins and add-ons are compatible with GDPR. Below are the common questions related to GDPR.

Do your plugins track any data?

We do not track any user data via our plugins. But if our plugin depends on any third party service, they might track user data. This can happen in following two ways:

1. Embedded Widgets

Some of our plugins have features to integrate embedded widgets as is, from third party services (like Facebook Like, Facebook Recommend, Twitter Tweet official buttons). It is very likely that these widgets will become GDPR compliant before May 25th. Apart from this, you can include relevant text in the privacy policy of your website that we have mentioned below.

2. Third-party APIs/Connections

Our plugins send request to third party APIs via website-visitor’s web browser to fetch information (like social shares, social comment count). This request made by web browser may include IP address, which can then be seen by the third-party that it’s being requested from. This API request doesn’t include any personal data of the website user other than the IP address.  To make your users aware of this,  you can include relevant snippets in your website’s privacy policy.

Where is the data collected by your plugins stored?

We do not store any data fetched by our plugins on our servers, neither we share that data with any third party. Our plugins run absolutely on your website and store the data in the database of your website.

Do your plugins load any external scripts?

As mentioned before, our plugins run absolutely from your website and hence load the scripts too from your website with exception of third-party embedded widgets (like Facebook Like/Recommend official button, Twitter tweet official button, Facebook Comments) which require our plugin to load scripts from the servers of relevant service. You can include relevant snippets in the Privacy Policy of your website stating how these services handle privacy of your users.

GDPR Privacy Policy Snippets

Below are a collection of snippets that you can include in your website’s privacy policy, depending on which plugin and features you are using.

Social Login

If you are using social login feature of our Super Socializer plugin, you can add following in the privacy policy of your website:

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.

Facebook Comments

If you are using Facebook Comments feature of any of our plugin, you can add following in the privacy policy of your website:

We embed Facebook Comments plugin to allow you to leave comment at our website using your Facebook account. This plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update

GooglePlus Comments

If you are using GooglePlus Comments feature of any of our plugin, you can add following in the privacy policy of your website:

We use GooglePlus Comments widget at our website for you to be able to comment at our webpages using your GooglePlus account. From this interaction Google automatically collects and store certain information in server logs like IP address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, in accordance with their data privacy policy: https://policies.google.com/privacy

Disqus Comments

If you are using Disqus Comments feature of any of our plugin, you can add following in the privacy policy of your website:

We use Disqus Comments widget at our website for you to be able to comment at our webpages using Disqus commenting system. Disqus may collect information about you when you register for and use the Service. Such information may include “Personally Identifiable Information” which means information that identifies you as an individual, such information may include, but is not limited to, your name, email address, telephone number, username or account ID, and “Non-Personally Identifiable Information” which means information that does not identify you as an individual. Non-Personally Identifiable Information may include, but is not limited to, information about your browser, your IP address, device ID, what pages you visit on our Partner Sites, which website you came from, what advertisements you clicked on, whether on our Partner Websites, the Service or other third party websites, and other information about your online activity that does not identify you as an individual, in accordance with their data privacy policy: https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Facebook Comments Moderation

If you are using our Facebook Comments Moderation add-on at your website, you can add following in the privacy policy of your website:

We collect the data related to the Facebook Comment you post, only from  your consent that you grant before posting Facebook Comment at our website. This data includes your Facebook account name, unique Facebook account identifier, unique identifier associated to the posted Facebook comment, unique open graph object identifier of the webpage at which you posted the comment, unique identifier associated to the parent comment if you reply to an existing comment. This data is used to show recent Facebook Comments made all over our website and/or to show the old comments made at non-SSL webpages before we moved our website to SSL. You can revoke this consent at any time by sending us an email.

Facebook Comments Notifier

If you are using our Facebook Comments Notifier add-on at your website, you can add following in the privacy policy of your website:

We send the Facebook Comment you post, to page/post author and/or website administrator via automated email, only from your consent that you grant before posting Facebook Comment at our website. This data includes just the  Facebook comment posted by you.

Social Analytics for Sharing 

If you are using our Social Analytics for Sharing add-on at your website, you can add following in the privacy policy of your website:

We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy

Facebook Like, Facebook Recommend, Facebook Share official buttons

Facebook Like

If you are using social sharing feature of our plugins and you have enabled any of these official buttons, you can add following in the privacy policy of your website:

We embed a Facebook widget to allow you to see number of likes/shares/recommends and “like/share/recommend” our webpages. This widget may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the widget, including correlating your Facebook account with whatever action you take within the widget (such as “liking/sharing/recommending” our webpage), if you are logged in to Facebook. For more information about how this data may be used, please see Facebook’s data privacy policy: https://www.facebook.com/about/privacy/update

Twitter Tweet official button

Twitter Tweet

If you are using social sharing feature of our plugins and you have enabled Twitter Tweet official button, you can add following in the privacy policy of your website:

We use a Twitter Tweet widget at our website. As a result, our website makes requests to Twitter’s servers for you to be able to tweet our webpages using your Twitter account. These requests make your IP address visible to Twitter, who may use it in accordance with their data privacy policy: https://twitter.com/en/privacy#update

GooglePlus, GooglePlus Share official buttons

GooglePlus Share

If you are using social sharing feature of our plugins and you have enabled any of these official buttons, you can add following in the privacy policy of your website:

We use a GooglePlus widget at our website. As a result, our website makes requests to Google’s servers for you to be able to share our webpages using your GooglePlus account. These requests make your IP address visible to Google, who may use it in accordance with their data privacy policy: https://policies.google.com/privacy

Linkedin Share official button

Linkedin Share

If you are using social sharing feature of our plugins and you have enabled Linkedin Share official button, you can add following in the privacy policy of your website:

We use a Linkedin Share widget at our website to allow you to share our webpages on Linkedin. These requests may track your IP address in accordance with their data privacy policy: https://www.linkedin.com/legal/privacy-policy

Pinterest Save official button

Pinterest Save

If you are using social sharing feature of our plugins and you have enabled Pinterest Save official button, you can add following in the privacy policy of your website:

We use Pinterest Save widget at our website to allow you to pin images to Pinterest from our webpages. These requests may track your IP address in accordance with their data privacy policy: https://policy.pinterest.com/en/privacy-policy

Buffer official button

Buffer Share

If you are using social sharing feature of our plugins and you have enabled Buffer official button, you can add following in the privacy policy of your website:

We use Buffer widget at our website to allow you to add our webpages to your Buffer account, which collects log data from your browser. This Log Data may include information such as your IP address, browser type or the domain at which you are interacting with the widget, in accordance with their privacy policy: https://buffer.com/privacy

Xing Share official button

Xing Share

If you are using social sharing feature of our plugins and you have enabled Xing Share official button, you can add following in the privacy policy of your website:

We use Xing Share widget at our website to allow you to share our webpages on Xing and this let Xing collate data about you automatically by means of tracking, in accordance with their privacy policy: https://privacy.xing.com/en/privacy-policy

Reddit Badge official button

Reddit Badge

If you are using social sharing feature of our plugins and you have enabled Reddit Badge official button, you can add following in the privacy policy of your website:

We use Reddit Badge widget at our website which may log information when you interact with the widget. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, user interactions (e.g., voting data), the requested URL and hardware settings, in accordance with their privacy policy: https://www.redditinc.com/policies/privacy-policy

StumbleUpon Badge official button

StumbleUpon

If you are using social sharing feature of our plugins and you have enabled StumbleUpon Badge official button, you can add following in the privacy policy of your website:

We use StumbleUpon Badge widget at our website which may log information when you interact with the widget. Log Data is a form of Non-Identifying Information, in accordance with their privacy policy: http://www.stumbleupon.com/privacy

Who we are

Our website address is: https://bmqtravel.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not share your data

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you book with us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Credit card/payment detail are managed by PayPal. We don’t have access to this information in any part of the booking process or after the booking is done. 
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

PayPay Policies

BMQ Travel doesn’t process the booking payments and we don’t see any personal financial information: PayPal does.

Here is PayPal’s Privacy Policy from July 10, 2018:

I. Overview

PayPal has developed this Privacy Policy to explain how we may collect, retain, process, share and transfer your Personal Data when you visit our Sites or use our Services.  This Privacy Policy applies to your Personal Data when you visit Sites or use Services, and does not apply to online websites or services that we do not own or control, including websites or services of other PayPal Users.

This Privacy Policy is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use our Sites and Services.  Please note that our Service offerings may vary by region. 

We have defined some terms that we use throughout the Privacy Policy. You can find the meaning of a capitalized term in the Definitionssection.

If you are an individual who resides in the United States of America and opens an account for one of our Services for your own personal, family or household purposes, you should also review our Consumer Privacy Notice to understand our privacy practices and the privacy choices we offer you.

Please contact us if you have questions about our privacy practices that are not addressed in this Privacy Policy.

II. What Personal Data Do We Collect?

We may collect information about you when you visit our Sites or use our Services, including the following:

  • Registration and use information – When you register to use our Services by establishing an Account, we will collect Personal Data as necessary to offer and fulfill the Services you request.  Depending on the Services you choose, we may require you to provide us with your name, postal address, telephone number, email address and identification information to establish an Account.  We may require you to provide us with additional Personal Data as you use our Services.
  • Transaction and experience information – When you use our Services or access our Sites, for example, to make purchases from merchants, to receive money, to process payments, or to send money to friends and family, we collect information about the transaction, as well as other information associated with the transaction such as amount sent or requested, amount paid for products or services, merchant information, including information about any funding instruments used to complete the transaction, Device Information, Technical Usage Data, and Geolocation Information.
  • Participant information – When you use our Services or access our Sites, we collect Personal Data you provide us about the other participants associated with the transaction.
    • Send or request money:  When you send or request money through the Services, we collect Personal Data such as name, postal address, telephone number, and financial account information about the participant who is receiving money from you or sending money to you.  The extent of Personal Data required about a participant may vary depending on the Services you are using to send or request money. 
    • Pay or request someone else to pay a bill:  If you use our Services to pay a bill for the benefit of someone else, or if you request a User to pay a bill for you, we collect Personal Data from you about the account holder such as name, postal address, telephone number, email address, and account number of the bill that you intend to pay or request to be paid.
    • Add value to your accounts:  If you use our Services to add value to your Account or any other account you may have, or if you ask a User to add value to any of these accounts, we may collect Personal Data from you about the other party, or from the other party about you to facilitate the request.  For example, if you use our Services to reload a mobile phone, or to request value be added to your mobile account, we may collect Personal Data and other information including mobile account number from the other participant.
  • Information about your friends and contacts – It may be easier for us to help you transact with your friends and contacts if you provide Personal Data such as name, email address and telephone number about your friends and contacts while using a Service or if you connect your contact list or friend list to your Account.  If you choose to connect your contact list information on your device with your Account and/or establish an account connection between a social media platform and your Account, we will collect and use your contact list or friend list information to improve your experience when you use the Services. 
  • Information that you choose to provide us to obtain additional Services or specific online Services – If you request or participate in an optional Site feature, or request enhanced Services or other elective functionality, we may collect additional information from you.  We will provide you with a separate notice at the time of collection, if the use of that information differs from the uses disclosed in this Privacy Policy. 
  • Information about you if you transact as a guest – Certain limited Services are available without being required to log in to or establish an Account, also referred to as Guest Transactions.  We will collect Personal Data, information about any funding instrument used to complete a Guest Transaction, Device Information, Technical Usage Data, and Geolocation Information as necessary to provide the requested Guest Transactions.  If you are an Account holder and choose to make a Guest Transaction, we will collect information about the transaction and may associate it with your Account.  If you are not an Account holder and choose to make a Guest Transaction, we will collect and store all information you provide and use and share such information in accordance with this Privacy Policy. 
  • Information about you from third-party sources – We obtain information from third-party sources such as merchants, data providers, and credit bureaus, where permitted by law. 
  • Other information we collect related to your use of our Sites or Services – We may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey.  

III.  Why Do We Retain Personal Data?

We retain Personal Data to fulfill our legal or regulatory obligations and for our business purposes.  We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law.  If your Account is closed, we may take steps to mask Personal Data and other information, but we reserve our ability to retain and access the data for so long as required to comply with applicable laws.  We will continue to use and disclose such Personal Data in accordance with this Privacy Policy.

IV.  How Do We Process Personal Data? 

We may Process your information for the following reasons:

  • To operate the Sites and provide the Services, including to:
    • initiate a payment, send or request money, add value to an account, or pay a bill;
    • authenticate your access to an Account;
    • communicate with you about your Account, the Sites, the Services, or PayPal;
    • create an account connection between your Account and a third-party account or platform; and
    • perform creditworthiness and other financial standing checks, evaluate applications, and compare information for accuracy and verification purposes.
  • To manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality.  For example, we analyze User behavior and perform research about the way you use our Services.
  • To manage risk and protect the Sites, the Services and you from fraud by verifying your identity, and helping to detect and prevent fraud and abuse of the Sites or Services. 
  • To market to you by delivering marketing materials about PayPal products and online Services and the products and services of unaffiliated businesses.  We may also Process your Personal Data to tailor certain Services or Site experiences to better match our understanding of your interests.
  • To provide personalized Services offered by PayPal on third-party websites and online servicesWe may use your Personal Data and other information collected in accordance with this Privacy Policy to provide a targeted display, feature or offer to you on third-party websites.  We may use cookies and other tracking technologies to provide these online services and/or work with other third-parties such as advertising or analytics companies to provide these online services. 
  • To provide you with location-specific options, functionality or offers if you elect to share your Geolocation Information through the Services.  We will use this information to enhance the security of the Sites and Services and provide you with location-based Services, such as advertising, search results, and other personalized content. 
  • To comply with our obligations and to enforce the terms of our Sites and Services, including to comply with all applicable laws and regulations.
  • To make it easier for you to find and connect with others, we may use your information you have shared with the Service to suggest connections between you and people you may know.  For example, we may associate information that we learn about you through your and your contacts’ use of the Services, and information you and others provide to suggest people you may know or may want to transact with through our Services.  Social functionality and features designed to simplify your use of the Services with others vary by Service. 
  • To respond to your requests, for example to contact you about a question you submitted to our customer service team. 

V.  Do We Share Personal Data? 

We may share your Personal Data or other information about you with others in a variety of ways as described in this section of the Privacy Policy. In addition, our Consumer Privacy Notice provides specific information about the reasons why we share the Personal Data of certain United States residents with unaffiliated third parties.

We may share your Personal Data or other information for the following reasons:

With other members of the PayPal corporate family: We may share your Personal Data with members of the PayPal family of entities to, among other things, provide the Services you have requested or authorized; to manage risk; to help detect and prevent potentially illegal and fraudulent acts and other violations of our policies and agreements; and to help us manage the availability and connectivity of PayPal products, Services, and communications.

With other companies that provide services to us: We may share Personal Data with third-party service providers that perform services and functions at our direction and on our behalf.  These third-party service providers may, for example, provide you with Services, verify your identity, assist in processing transactions, send you advertisements for our products and Services, or provide customer support. 

With other financial institutions that we have partnered with to jointly create and offer a product or service: We may share Personal Data with other financial institutions that we have partnered with to jointly create and offer a product, such as with Synchrony Bank in connection with the PayPal Extras credit card.  These financial institutions may only use this information to market and offer PayPal-related products, unless you have given consent for other uses. 

With the other parties to transactions when you use the Services, such as other Users, merchants, and their service providers: We may share information with the other participants to your transactions, including other Users you are sending or receiving funds from, and merchants or their service providers when you use the Services to pay for goods or services.  The information includes:

  • Personal Data necessary to facilitate the transaction;
  • information to help other participant(s) resolve disputes and detect and prevent fraud; and
  • aggregated data and performance analytics to help merchants better understand Users and to help merchants enhance Users’ experiences. 

With other third parties for our business purposes or as permitted or required by law: We may share information about you with other parties for PayPal’s business purposes or as permitted or required by law, including:

  • if we need to do so to comply with a law, legal process or regulations;
  • to law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirement applicable to PayPal or PayPal’s corporate family;
  • if we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
  • to protect the vital interests of a person;
  • to investigate violations of or enforce a user agreement or other legal terms applicable to any Service;
  • to protect our property, Services and legal rights;
  • to facilitate a purchase or sale of all or part of PayPal’s business;
  • in connection with shipping and related services for purchases made using a Service;
  • to help assess and manage risk and prevent fraud against us, our Users and fraud involving our Sites or use of our Services, including fraud that occurs at or involves our business partners, strategic ventures, or other individuals and merchants, such as eBay, Inc.;
  • to banking partners as required by card association rules for inclusion on their list of terminated merchants;
  • to credit reporting and collection agencies;
  • to companies that we plan to merge with or be acquired by; and
  • to support our audit, compliance, and corporate governance functions.

With your consent: We also will share your Personal Data and other information with your consent or direction, including if you authorize an account connection with a third-party account or platform. 

In addition, PayPal may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services.  This data will not personally identify you or provide information about your use of the Sites or Services.  We do not share your Personal Data with third parties for their marketing purposes without your consent.  

VI.  How Do We Work with Other Services and Platforms? 

A significant benefit and innovation of PayPal’s Services is that you can connect your Account with a third-party account or platform.  For the purposes of this Privacy Policy, an “account connection” with such a third-party is a connection you authorize or enable between your Account and a non-PayPal account, payment instrument, or platform that you lawfully control or own.  When you authorize such a connection, PayPal and the third-party will exchange your Personal Data and other information directly.  Examples of account connections include:

  • linking your Account to a social media account or social messaging service;
  • connecting your Account to a third-party data aggregation or financial services company, if you provide such company with your Account log-in credentials; or
  • using your Account to make payments to a merchant or allowing a merchant to charge your Account.

If you choose to create an account connection, we may receive information from the third-party about you and your use of the third-party’s service.  For example, if you connect your Account to a social media account, we will receive Personal Data from the social media provider via the account connection.  If you connect your Account to other financial accounts, directly or through a third-party service provider, we may have access to your account balance and transactional information, such as purchases and funds transfers.  We will use all such information that we receive from a third-party via an account connection in a manner consistent with this Privacy Policy. 

Information that we share with a third-party based on an account connection will be used and disclosed in accordance with the third-party’s privacy practices.  Before authorizing an account connection, you should review the privacy notice of any third-party that will gain access to your Personal Data as part of the account connection.  For example, Personal Data that PayPal shares with a third-party account or platform such as a social media account may in turn be shared with certain other parties, including the general public, depending on the account’s or platform’s privacy practices. 

VII.  How Do We Use Cookies and Tracking Technologies?

When you visit our Sites, use our Services, or visit a third-party website for which we provide online Services, we and our business partners and vendors may use cookies and other tracking technologies (collectively, “Cookies”) to recognize you as a User and to customize your online experiences, the Services you use, and other online content and advertising; measure the effectiveness of promotions and perform analytics; and to mitigate risk, prevent potential fraud, and promote trust and safety across our Sites and Services.  Certain aspects and features of our Services and Sites are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of the Sites and Services may be limited or not possible. 

Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties.  We do not respond to DNT signals.

Please review our Statement on Cookies and Tracking Technologies to learn more about how we use Cookies.  

VIII.  What Privacy Choices Are Available To You?

You have choices when it comes to the privacy practices and communications described in this Privacy Policy.  Many of your choices may be explained at the time you sign up for or use a Service or in the context of your use of a Site.  You may be provided with instructions and prompts within the experiences as you navigate the Services. 

  • Choices Relating to the Personal Data We Collect
    • Personal Data.  You may decline to provide Personal Data when it is requested by PayPal, but certain Services or all of the Services may be unavailable to you. 
    • Location and other device-level information.  The device you use to access the Sites or Services may collect information about you, including Geolocation Information and User usage data that PayPal may then collect and use.  For information about your ability to restrict the collection and use of such information, please use the settings available in the device. 
  • Choices Relating to Our Use of Your Personal Data
    • Online Tracking and Interest-Based Advertising.  We work with partners and third-party service providers to serve you advertising using ad-related cookies and web beacons.  You can opt-out of third-party advertising-related cookies and web beacons, in which case our advertising should not be targeted to you.  You will continue to see our advertising on third party websites.
      • For more information on third-party advertising-related cookies and interest-based advertising, and to learn how to opt-out of these practices with companies participating in industry self-regulation, please visit About Ads.
    • Mobile Device Tracking.  You may opt out of tracking and receiving tailored advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at www.aboutads.info/appchoices.
    • Personalized Services offered by PayPal on third-party websites and services.  You may manage your preferences for other PayPal Services that are personalized and offered to you on third-party websites from your Account.  We may also provide you with instructions and prompts on how to manage your preferences within the Service experience.
    • Finding and connecting with others.  If available, you may manage your preferences for finding and connecting with others from your account of the Service you use.
  • Choices Relating to Sharing Your Personal Data
    • If you reside in the United States and have opened an Account for your own personal and family or household purposes, please see our Consumer Privacy Notice for additional information on opt out rights you may have and how to exercise these rights.
  • Choices Relating to Account Connections
  • If you authorize an account connection to a third-party account or platform, such as a social media account, you may be able to manage your connection preferences from your Account or the third-party account or platform.  Please refer to the privacy notice that governs the third-party platform for more information on the choices you may have.
  • Choices Relating to Cookies
    • You may have options available to manage your cookies preferences.  For example, your browser or internet device may allow you delete, disable, or block certain cookies and other tracking technologies.  You can learn more by visiting AboutCookies.org.  You may choose to enable these options, but doing so may prevent you from using many of the core features and functions available on a Service or Site.
    • You may have an option regarding the use of cookies and other tracking technologies when you use a Service or visit parts of a Site.  For example, you may be asked if you want the Service or Site to “remember” certain things about you, and we will use cookies and other tracking technologies to the extent that you permit them.
    • You can learn more about our cookies and tracking technologies by visiting the Statement on Cookies and Tracking Technologiespage.
  • Choices Relating to Your Registration and Account Information
    • If you have an Account, you generally may review and edit Personal Data by logging in and updating the information directly or by contacting us. Contact us if you do not have an Account or if you have questions about your Account information or other Personal Data.
  • Choices Relating to Communication
    • Notices, Alerts and Updates from Us:
      • Marketing: We may send you marketing content about our Sites, Services, products, products we jointly offer with financial institutions, as well as the products and services of unaffiliated third parties and members of the PayPal corporate family through various communication channels, for example, email, text, pop-ups, push notifications, and messaging applications.  You may opt out of these marketing communications by following the instructions in the communications you receive.  If you have an Account with us, you may also adjust your communication preferences in your Account settings.  For messages sent via push notifications, you may manage your preferences in your device. 
      • Informational and Other: We will send communications to you that are required or necessary to send to Users of our Services, notifications that contain important information and other communications that you request from us.  You may not opt out of receiving these communications.  However, you may be able to adjust the media and format through which you receive these notices.  

IX.  How Do We Protect Your Personal Data?

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration.  The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls.  While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.  We are not responsible for protecting any Personal Data that we share with a third-party based on an account connection that you have authorized.  

X.  Can Children Use Our Services?

The Sites and Services are not directed to children under the age of 13.  We do not knowingly collect information, including Personal Data, from children or other individuals who are not legally able to use our Sites and Services.  If we obtain actual knowledge that we have collected Personal Data from a child under the age of 13, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 13.

XI.  What Else Should You Know?

Changes to This Privacy Policy. 

We may revise this Privacy Policy from time to time to reflect changes to our business, the Sites or Services, or applicable laws.  The revised Privacy Policy will be effective as of the published effective date. 

If the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on the “Policy Update” page of our website.  We also may notify Users of the change using email or other means. 

Transfers of Your Personal Data to Other Countries

Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers.  We and our third-party service providers store and Process your Personal Data in the United States and elsewhere in the world.  We will protect your information as described in this Privacy Policy if your Personal Data is transferred to other countries.  By using our Sites and Services, you consent to your Personal Data being transferred to other countries, including countries that have different data protection rules than your country.  We do not represent that our Sites and Services are appropriate or available in any particular jurisdiction.

XII.  Contact Us

You may contact us if you have general questions about our Privacy Policy and practices or questions about your Account information or Personal Data. 

We want to make sure your questions go to the right place:

  • Click here to contact us about your PayPal account
  • Click here to contact us about your Xoom account  

XIII. Definitions

Account means a PayPal or Xoom member account.

Device Information means data that can be automatically collected from any device used to access the Sites or Services.  Such information may include, but is not limited to, your device type; your device’s network connections; your device’s name; your device’s IP address; information about your device’s web browser and the internet connection being used to access the Site or Services; Geolocation Information; information about apps downloaded to your device; and biometric data (e.g., Touch ID/Fingerprint to verify your identity). 

Geolocation Information means information that identifies with reasonable specificity your location by using, for instance, longitude and latitude coordinates obtained through GPS, Wi-Fi, or cell site triangulation.  Some of our Services may ask you for permission to share your current location.  Some of the Sites and Services require this information to provide a specific product or online Service.  If you do not agree to our collection of the geolocation information, our Sites or Services may not function properly when you try to use them. 

Guest Transaction means a person’s use of the Services without logging into and/or establishing an Account. 

PayPal means PayPal, Inc. and subsidiaries or affiliates.  In this Privacy Policy, PayPal is sometimes referred to as “we,” “us,” or “our,” depending on the context.

Personal Data means personal information that can be associated with an identified or identifiable person.  “Personal Data” can include name, postal address (including billing and shipping addresses), telephone number, email address, payment card number, other financial account information, account number, date of birth, and government-issued credentials (e.g., driver’s license number, national ID, passport, Social Security number and Taxpayer ID).  Personal Data does not include information that does not identify a specific User. 

Process means any method or way that we handle Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, and consultation, disclosure by transmission, disseminating or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.

Services means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by PayPal in connection with an Account or Guest Transaction. 

Sites means the websites, mobile apps, official social media platforms, or other online properties through which PayPal offers the Services and which has posted or linked to this Privacy Policy.

Technical Usage Data means information we collect from your phone, computer or other device that you use to access the Sites or Services.  Technical Usage Data tells us how you use the Sites and Services, such as what you have searched for and viewed on the Sites and the way you use our Services, including your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Sites and other usage and browsing information collected through Cookies. 

User means an individual who uses the Services or accesses the Sites and has established a relationship with PayPal (for example, by opening an Account and agreeing to the PayPal or Xoom User Agreement) or otherwise uses the Services as a buyer, seller or other type of participant to a transaction, including a Guest Transaction. 

Terms and Conditions

By booking a Tour, Adventure, Activity and any related products or services (a “Tour”) with www.BMQTravel.com (“BMQ Travel”, You (“you”) agree to these Terms & Conditions (the “Terms”).

By booking a Tour you acknowledge that you have read, understood and agreed to be bound by these Terms.

1. THE BOOKING CONTRACT

You must be at least 18 years of age to make a booking. Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult fully responsible for them and their behavior.

You agree to provide full, complete and accurate information to the Tour Operator.

If you make a booking on behalf of others, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party.

Please check your confirmation carefully and report any incorrect or incomplete information to BMQ Travel immediately. Please ensure that names are exactly as stated in your passport. If there is no written response from you to BMQ Travel we will take it as the information is correct. BMQ Travel will not be responsible for any fees, damages, or losses incurred as a result of any incorrect or incomplete information.

Your booking is confirmed and a contract exists after receipt of the applicable deposit amount when BMQ Travel issues a written confirmation. 

2. BOOKING ON BEHALF OF OTHERS

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operator or your travel agent if any changes or cancellations are required and keeping your party informed.

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

3. SPECIAL REQUIREMENTS AND MEDICAL CONDITIONS

Any special requirements, relevant medical conditions and food allergies and dietary restrictions must be disclosed to BMQ Travel at the time of booking. 

BMQ Travel will evaluate the special requirements and write a response to you indicating if it can deliver them or not.

BMQ Travel will evaluate the relevant medical conditions and write a response to you indicating if it will accept the passenger(s) or cancel their booking.

4. MANDATORY INSURANCE REQUIREMENTS

YOU MUST HAVE TRAVEL INSURANCE WITH A MINIMUM MEDICAL, EVACUATION AND REPATRIATION COVERAGE OF US$200,000 covering all applicable dates of travel with BMQ Travel. This insurance must cover personal injury and emergency medical expenses. On the first day of each Tour, a representative of the Tour Operator will verify that you have sufficient insurance in place. 

You acknowledge that insurance coverage is not included in the cost of any Tour offered by BMQ Travel and that you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s) and activities included in your booking so that the insurer may provide appropriate coverage.

5. PAYMENT BOOKING OPTIONS

The following payment booking options are offered:

  1. Complete booking: This option considers the payment of the full price of the Tour. 
  2. Book with 30%: This option considers an initial non-refundable payment of approximately 30% of the full Tour price. The remaining 70% payment will be agreed upon by you and BMQ Travel, but in no case will be paid later than 30 days before the initial travel date.
  3. 5+ Person Booking: This option is exclusive for groups of more than five people. By booking this option you acknowledge that you will be participating in the same Tour by BMQ Travel with more than 5 people. This option considers an initial non-refundable payment of approximately 30% of the discounted Tour price for groups of more than 5 people. The remaining 70% payment will be agreed upon by you and BMQ Travel, but in no case will be paid later than 30 days before the initial travel date. Surcharges may be applied if you book this option and your group is of less than 5 people.

If full payment is not received by the applicable due date, BMQ Travel may, at its sole discretion, change the rate payable for the booking, or treat the booking as cancelled and retain the deposit paid on booking as a cancellation fee. 

If a booking is made less than 30 days before the initial Tour date, then the remaining amount amount must be paid 15 days before the initial Tour date. 

If a booking is made less than 15 days before the initial Tour date, the total price of the Tour should be paid at the time of booking. 

“Day Activities”: For these activities, the following booking conditions apply:

  1. If a booking is made less than 30 days before the initial Tour date, then the remaining amount amount must be paid seven days before the initial Tour date. 
  2. If a booking is made less than seven days before the initial Tour date, the total price of the Tour should be paid at the time of booking.

6. CANCELLATION BY THE PARTICIPANT

You may cancel your booking by notifying BMQ Travel. 

The following cancellation fees apply: 

(a) Cancellation received 30 days before the initial Tour date: the 30% deposit will be held for you by BMQ Travel so you can use it in any further booking with BMQ Travel. If more than 30% of the total Tour price was paid, then the difference from the total payment received by BMQ Travel and the 30% deposit will be refunded.

(b) Cancellation received 30-15 days before the initial Tour date: BMQ Travel will retain 50% of the total Tour price. 30% of the total retained payment will be held for you by BMQ Travel so you can use it in any further booking with BMQ Travel.

(c) Cancellation received less than 15 days before the initial Tour date:

BMQ Travel will retain 90% of the total Tour price. 30% of the total retained payment will be held for you by BMQ Travel so you can use it in any further booking with BMQ Travel.

7. TRAVEL DOCUMENTS

It is your responsibility to obtain information and to have in your possession all the required documentation and identification required for entry, departure and travel to each country or region. This includes a valid passport and all travel documents required by the relevant governmental authorities including all visas, permits and certificates (including but not limited to vaccination or medical certificates) and insurance policies. You must have a passport that is valid 6 months after the last date of travel with the Tour Operator as set out on your itinerary. You accept full responsibility for obtaining all such documents, visas and permits prior to the start of the Tour, and you are solely responsible for the full amount of costs incurred as a result of missing or defective documentation. 

8. BMQ TRAVEL IS NOT LIABLE FOR THIRD PARTY SUPPLIERS

BMQ Travel makes arrangements with third party providers, local guides, and other independent parties to provide you with some or all of the components of your booking. Third Party Suppliers may also engage the services of local operators and sub-contractors. Although the BMQ Travel  takes all reasonable care in selecting Third Party Suppliers, the Tour Operator is unable to control all aspects of their service at all times and therefore cannot be responsible for their acts or omissions.

THE TOUR OPERATOR IS NOT LIABLE AND WILL NOT ASSUME RESPONSIBILITY FOR ANY CLAIMS, LOSSES, DAMAGES, COSTS OR EXPENSES ARISING OUT OF INCONVENIENCE, LOSS OF ENJOYMENT, UPSET, DISAPPOINTMENT, DISTRESS OR FRUSTRATION, WHETHER PHYSICAL OR MENTAL, RESULTING FROM THE ACT OR OMISSION OF ANY PARTY OTHER THAN THE TOUR OPERATOR AND ITS EMPLOYEES.

The Tour Operator is not liable for the acts or omissions, whether negligent or otherwise, of Third Party Suppliers or any independent contractors.

9. LIABILITY

BMQ Travel and its parents, subsidiaries and their respective employees, affiliates, officers, directors, successors, representatives, and assigns shall not be held liable for (A) any damage to, or loss of, property or injury to, or death of, persons occasioned directly or indirectly by an act or omission of any other provider, including but not limited to any defect in any aircraft, watercraft, or vehicle operated or provided by such other provider; and (B) any loss or damage due to delay, cancellation, or disruption in any manner caused by the laws, regulations, acts or failures to act, demands, orders, or interpositions of any government or any subdivision or agent thereof, or by acts of God, strikes, fire, flood, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause(s) beyond their control. You waive any claim against the Tour Operator for any such loss, damage, injury, or death.

In the event that any loss, death, injury or illness is caused by the negligent acts or omissions of the Tour Operator or of the Third Party Suppliers of any services which form part of the booking contract then the Tour Operator limits its liability, where applicable by all applicable international conventions.

Carriage of passengers and their luggage by sea is governed by the Athens Convention relating to the Carriage of Passengers and their Luggage by Sea (PAL), as amended (the “Athens Convention”) which is expressly incorporated into these Terms and any liability of the Tour Operator and the Carrier (as that term is defined in the Athens Convention) for death or personal injury or for loss or damage to luggage arising out of carriage by sea will be determined solely in accordance with this Convention. The Athens Convention limits the Carrier’s liability for death or personal injury or loss or damage to luggage and makes special provision for valuables. It presumes that luggage has been delivered undamaged to the Guest unless written notice is given to the Tour Operator and/or the Carrier:

(a) in the case of apparent damage, before or at the time of disembarkation or redelivery; or

(b) in the case of damage which is not apparent or of loss, within 15 days from the date of disembarkation or redelivery or from the time when such redelivery should have taken place.

Any damage payable by the Tour Operator up to the Athens Convention limits will be reduced in proportion to any contributory negligence by you and by the maximum deductible specified in Article 8 (4) of the Athens Convention. Copies of the Athens Convention are available from the Tour Operator on request.

In so far as the Tour Operator may be liable to you in respect of claims arising out of carriage by sea, the Tour Operator is entitled to all the rights, defenses, immunities and limitations available, respectively, to the actual carrier and under the relevant Conventions, and nothing in these Terms will be deemed as a surrender thereof. To the extent that any provision in these Terms is made null and void by the Athens Convention or any legislation compulsorily applicable or is otherwise unenforceable, it shall be void to that extent but not further. The Tour Operator’s liability will not at any time exceed that of the carrier under its Conditions of Carriage and applicable or incorporated conventions or other legislation. Any liability in respect of death and personal injury and loss of and damage to luggage which the Tour Operator may incur, whether under the contract with you in accordance with these Terms or otherwise, will always be subject to the limits of liability contained in the Athens Convention for death or personal injury.

Notwithstanding anything to the contrary elsewhere in these Terms, the Tour Operator will not in any circumstances be liable to you for any loss or anticipated loss of profit, loss of enjoyment, loss of revenue, loss of use, loss of contract or other opportunity nor for any other consequential or indirect loss or damage of a similar nature.

For claims not involving personal injury, death or illness or which are not subject to the Conventions referred to above, any liability the Tour Operator may incur for the negligent acts or omissions of its suppliers will be limited to a maximum of the price which you paid for the applicable Tour, not including insurance premiums and administration charges. Where this relates to loss or damage to luggage and other personal possessions then the Tour Operator liability will not exceed $1,000 CAD. The Tour Operator will not at any time be liable for any loss of or damage to valuables of any nature. You agree that you will be precluded from making a double recovery by making the same claims and seeking recovery against the Tour Operator and its suppliers, contractors or other third parties.

10. FORCE MAJEURE

The Tour Operator will not be liable in any way for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for the Tour Operator failure to commence, perform or complete any duty owed to you if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and where so ever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of the Tour Operator; or an event which the Tour Operator or the Third Party Supplier of services, even with all due care, could not foresee any and all of which, individually and collectively, constitute “Force Majeure”.

11. IMAGES AND MARKETING

You agree that, while participating in any Tour, images, photos or videos may be taken by other participants, the Tour Operator or its representatives that may contain or feature you. You consent to any such pictures being taken and grants a perpetual, royalty-free, worldwide, irrevocable license to the Tour Operator, its contractors, sub-contractors and assigns, to reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.

12. SEVERABILITY

If any provision of these Terms is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.

13. CONTRACT PARTIES & SUCCESSORS

These Terms will inure to the benefit of and be binding upon the parties and their respective heirs, legal and personal representatives, executors, estate trustees, successors and assigns.

14. APPLICABLE LAW

The Contract and these Terms are subject to the laws of Peru and you submit to the exclusive jurisdiction of the courts located in Peru for the resolution of any dispute under these Terms or concerning any Tour, product or service.

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